Q&A – Petoneer’s blog

April 4, 2024April 4, 2024 Connection Q&A

IOT Devices Vs. VPN

Question:I’ve successfully connected my Petoneer Fountain to Wifi and can interact with it through its app without needing a VPN. However, I’m concerned about its... Read more

November 23, 2023January 9, 2024 Connection Q&A

EZ , AP & QR Code Setup Modes for Wi-Fi based IoT

For Wi-Fi-based IoT (Internet of Things) devices, there are commonly two setup modes: EZ Mode and AP Mode. These modes are used for connecting the... Read more

November 3, 2023November 9, 2023 Q&A

Why does the app need Location Permission to access Wi-Fi SSID?

Starting with iOS 13 and in subsequent versions of iOS, Apple has imposed stricter privacy controls on apps that wish to access certain information that... Read more

October 26, 2023October 28, 2023 DST Q&A

Daylight Saving Time (DST) implementation

Question:After Daylight Saving Time (DST) implementation in my region, will my schedule be adjusted one hour earlier or later? Answer:The time zone for your Tuya... Read more

October 26, 2023 Q&A

Network Routing Between Tuya Servers and Devices

Think of routing like using Google Maps. Our smartphone might connect directly (one hop) to your home router, but reaching a distant host can require... Read more

October 26, 2023October 26, 2023 Feeder Q&A

Connection

Question:I have one customer who advises that every time they leave for vacation, their feeder goes offline. They have a dual band router and have... Read more

October 26, 2023October 26, 2023 Feeder Q&A

Backup Battery For Feeder

Question:About the battery backup option for the Smart Feeder, Is the intention for there to be backup batteries installed at all times? Are the units... Read more